Shipping details
Shipping & Delivery Information
At Vanilla Nice, we understand that getting your items quickly is important to you. That’s why we commit to ship your order directly from Madagascar as swiftly as possible.
Shipping Process
Once you place an order, we prepare your vanilla beans for shipment. We partner with DHL/Fedex, renowned for their reliable and efficient delivery services. Your order is typically dispatched within 2 business days and arrives at your doorstep within 10 to 11 days.
Free Shipping Worldwide
We believe in the quality of our vanilla beans and want to make them accessible to everyone, everywhere. That’s why we offer free shipping worldwide. No matter where you are, you can enjoy our premium, ethically sourced Madagascar vanilla beans without worrying about shipping costs.
Tracking Your Order
After your order is shipped, we will send you a tracking number via email. You can use this number to track your order on the DHL/Fedex website. This way, you can know exactly when to expect your vanilla beans.
Shipping Delays
While we strive to deliver your order as quickly as possible, there may be delays due to customs clearance or other factors beyond our control. We appreciate your patience in these situations. If your order hasn’t arrived within 15 days, please contact us.
Contact Us
If you have any questions about our shipping policy or if you need assistance with your order, please don’t hesitate to contact us. We’re here to help!